Tej zaum nws tsis yog ib qho zais rau leej twg uas qhov zoo tshaj plaws interlocutor yog tus uas paub yuav ua li cas. Thiab nyob hauv tsev, thaum sib tham nrog koj tus hlub tshaj plaws, nws tseem nyuaj dua - tom qab txhua yam, koj xav mloog yog li ntawd nws tau xav tias lawv nkag siab lawv.
Qhov kev hais plaub "yog qhov kev sib hais tseem ceeb heev rau kev sib raug zoo, vim nws tso cai rau tus khub kom muaj kev saib xyuas thiab nkag siab. Cia peb muab rau lub sijhawm tseem ceeb ntawm yuav ua li cas qhia empathy rau koj tus khub thaum nws xav qhia nws txoj kev xav1. Cov lus qhia - rooj plaub loj heev
Tsis txhob sim daws cov teeb meem lossis muab tswv yim, yog tias qhov no tsis yog nug tshwj xeeb txog nws. Qee zaum cov tib neeg tsuas yog xav kom lawv hnov thiab hnov lawv txoj kev xav. Thaum ib tug neeg mob, nws xav tau kev khuv leej, tsis muaj tswv yim. Yog lawm, nws tau muaj lub siab xav pab thiab txiav txim siab tam sim ntawd rau tus neeg hlub, tab sis cov pawg sab laj yuav tsis yog tus neeg no yuav tsum yog lub sijhawm no. Tus txiv neej zoo li daws teeb meem, tab sis nws tsim nyog mloog cov teeb meem no.
2. Ua siab ntev, tsuas yog ua siab ntev!
Ua siab ntev thiab tsis txhob chim siab yog tias tus khub tsis tuaj yeem hais tias nws tau hnov zoo.Qee zaum ib tus neeg siv sijhawm los nrhiav cov lus los qhia txog qhov nws xav tau. Silence thiab kev ua siab ntev pab cov neeg qhia lawv txoj kev xav.
3. Hauv kev khuv leej muaj zog
Tsis txhob noj qhov kev nkag siab ntawm koj tus khub "rau koj tus lej." Nws yog nws txoj kev xav thiab lawv tsis tas yuav ua kom haum nrog koj li. Compassion txhais tau tias kev saws me nyuam yaus ntawm tus khub raws li lawv yog.
4. Nco ntsoov - koj tsis tau tawm tsam
Tsis txhob tiv thaiv thiab tsis ntxhov siab thaum tus khub qhia cov kev xav uas koj txhawj xeeb. Nws tsis tas yuav raug thuam. Peb yuav tsum muab ib tus khub rau kev nyab xeeb nthuav qhia kuv cov kev paub tsis muaj kev cuam tshuam. Yuav muaj lwm qhov, ntau lub sijhawm tsim nyog los hais hauv lub siab. Qee lub sij hawm nws muaj txiaj ntsig tau los nug: "Kuv puas tuaj yeem ntsiag to qhia qhov kuv xav? Kuv yuav tsum tham txog qee yam uas thab kuv. "5. "Sib Hais Hais Plaub"
Siv qhov thiaj li hu ua "reflexive sib hais", cov txheej txheem uas ua rau lwm tus xav tias nws tau nkag siab thiab saib xyuas nws. Thaum ib tug neeg hais tias: "Kuv nkag siab tias nws mob koj tam sim no." Lossis "Kuv tsis muaj lub sijhawm yooj yim," tus khub cia li xav tau ntxiv txog qhov teeb meem. Yog tias nws hais tias: "Kuv tsis nkag siab yog vim li cas koj xav tias nws" lossis "nws tsis txaus siab rau kuv," ces tus khub kaw.
6. Nruab Nrab Saib Xyuas Nruab Nrab
Muaj kev khuv leej yog tias tus khub mob, tab sis nws tsis xav tias muaj kev tu siab. Pity tuaj yeem ua rau txoj kev xav ntawm kev ua kom zoo los yog patronage, thiab kev tu siab - tsis muaj.
Cov kws npliag siab feem ntau muab cov lus qhia "ua hoo vawj" los xyaum tsib feeb hauv ib hnub "Mascotum lub rooj sib hais". Tus khub thiab hais tias muaj qee yam zoo tshaj txog kev sib koom ua ke B. Piv txwv li: "Kuv txaus siab rau qhov kev noj hmo zoo uas koj tau npaj" lossis "koj pab koj cov ntawv ua tom tsev zoo heev." Tom qab ntawd, tus khub hais tias ib qho tsis zoo. Piv txwv li, "Kuv xav kom koj pab tu tsev" lossis "Kuv xav kom koj da dej rau yav tsaus ntuj." Txog tam sim no, tus khub hais tias, tus khub B ntsiag to mloog. Tom qab ntawd tus khub B hais ib qho zoo thiab ib qho tsis zoo, thaum tus khub yog mloog. Tom qab ntawd, nws yog tsis yooj yim sua los tham txog dab tsi tau hais.
Kev qoj ib ce me me no tso cai rau koj maj mam qhia cov teeb meem me me txhua hnub ua ke, kom lawv tsis txhob khaws, sib sau phab ntsa nruab nrab ntawm khub.